Refund policy
Clear and simple.
Last updated: October 11, 2026
Refunds within 14 days
If Dockaroo isn’t for you, email support@dockaroo.com within 14 days of purchase with your receipt or license key. We’ll refund you, no questions asked.
What happens next
- Paddle issues the refund to your original payment method. It usually appears within a few business days.
- A refunded license key stops working.
- You can keep using the free trial if it’s still running.
Before you ask
Something not working? Tell us through support first and we will try to fix it. If you still want a refund, that is fine.